“It came down to ethics.” Why Richard Piotrowski joined Specsavers.

21 June 2021

For Richard Piotrowksi, there were so many reasons he wanted to become an audiologist.
“I could not tell you why in less than a textbook chapter,” he says. 

But primarily it was for the connection with people. 

“I love my customers; the stories they bring, and the unique path they’ve travelled so far. Hearing is more than simply listening to the nightly news.  

“It forms a major part of our cognitive health, our ability to perform day-to-day tasks, and our ability to make sense of the world around us. For me, treating the person, not just the hearing loss is central to what I do.”  

Richard says hearing devices are now a normal part of many people’s daily routine – but he felt the cost and lack of transparency in the industry was having a detrimental effect on his customers.  

“Specsavers provides an opportunity to practice ethical audiology, in an equitable environment, while also offering world-class technology at price points that are accessible to everyone,” he says.  

It was all the factors that makes Specsavers different – the ethics and vision of the business, the transparent pricing, no sales KPIs, giving clinicians the freedom and flexibility to make clinical decisions, as well as the ability to own his own business with all the built-in support on offer that encouraged him to take the next step in his career. 

Now, as the audiology partner for Gawler, he is able to continue treating his customers, and focus on delivering the best care he can. 

He’s also got his eye on opening a second location in South Australia. 

“The opportunity to be part of the changing face of audiology in Australia, while actively promoting a positive culture, and providing informed choice for my customers drives me every day,” he says. 

“It has been and continues to be a great opportunity. I’d encourage all other audiology professionals to find out more.”