“So how much are your hearing aids…?”
How many times have you been asked that question by a customer, and not been able to give a direct answer?
Well at Specsavers, we genuinely care about our customers getting the right hearing aids at a great price. No sales pitches, no hidden fees. Instead, we insist our audiology experts place the focus on customer needs and care, and disclosing the costs of our hearing aids – upfront!
Our mantra has always been to bring affordable and accessible hearing solutions to everyday Australians. In the process, we’ve ruffled more than a few feathers by calling out the lack of price transparency and support for putting the customers’ needs first.
But our customers love us for it… and that is what’s important!
“I was amazed to see how much cheaper and more affordable the prices for hearing aids were at Specsavers. I was quoting and prescribing my customers hearing aids ranging up to $10,000.
My previous employer’s prices were so much more expensive compared to Specsavers, and I didn’t know how to respond to my customers when they questioned the price difference. This had me wondering why hearing aids were so expensive.
I also felt there was always an underlying pressure to keep selling, and try to hit monthly revenue targets and KPIs,” says Daniel Dinh, Specsavers Audiology partner at our Casey Central, Victoria store.
So, isn’t it time you felt comfortable answering the question about the cost of hearing aids BEFORE your customers have even started their journey towards better hearing?
“With Specsavers delivering affordable and high-quality audiological services, hearing devices will be more accessible to hearing impaired individuals. I have already had customers who have been recommended hearing devices in the past but have deferred due to cost or because it felt too much like a sales pitch,” says Stacey Meaney, Specsavers Audiology partner at our Sunbury, Victoria store.
If you’re ready to put your customers’ care and needs first and want to talk about hearing aid costs upfront, then talk to our Specsavers Audiology team. We have new stores opening across Australia and we have a choice of employment and partnership opportunities.
For a private and confidential conversation about Specsavers Audiology opportunities, contact Julia Hewagama today on 0409 015 519 or email firstname.lastname@example.org