Kathleen Fisher has always had a passion for nature, science, biology, and psychology. In her new role as Audiology Partner at Specsavers Forster, she’s bringing all of her passions together to kick-start her new adventure.
“I went to university initially studying science and anthropology, but I did not feel this was my passion,” she says.
“After some time travelling the world, I decided to study audiology as I love technology and science and Audiology covers the two! I also have a keen interest in psychology and one day hope to complete my graduate diploma in psychology.”
After completing her audiology qualification, Kathleen worked in private practice until 2013, and then switched her focus to retail, but had always longed to own her own business.
“I didn’t know much about Specsavers before I started exploring the partnership,” she says. “I’d bought glasses from them before but that was the extent of my experience. As I learned more about the values of Specsavers and their model, I realised they aligned with my own and that this could help me realise my dreams of business ownership.”
Kathleen says joining Specsavers came on the cusp of her reconsidering the field altogether.
“I had become unhappy working in the hearing industry, so much so that my unhappiness had begun to feel normal. I found it more and more difficult to give people what they needed, and I had become disillusioned with the industry.”
“After doing some research and due diligence, I felt that Specsavers could provide me with the framework to give people better access to life-changing technology. After the first day of induction, I had felt happiness and a passion for hearing that I had not felt for a long time.”
She says being a Specsavers partner gives her the ability to help people without the restrictions – both cost and time – that she had experienced earlier in her career.
“At Specsavers, partners are truly empowered to provide healthcare to more people, to help normalise hearing loss and help those who need and want to be helped. It works because it uniquely captures problems in hearing before it’s too late to make a difference,” she says.
“If you feel like you’re the enemy trying to sell something just to meet a business expectation, then try Specsavers. Specsavers treat you and others like you would like to be treated. It gives you the freedom to make clinical judgements based on what is best and attainable for our customers.”
And Kathleen isn’t just changing her customers’ lives. She’s also changed her own.
“My store is located on the Mid north coast. Forster NSW is a tropical paradise, it’s hard to believe that I see dolphins regularly playing on my way to work! The team is wonderful, passionate, and hard-working. They made me feel welcome from day one. I feel like I am with like-minded people with similar goals and this location and this business really blends all my passions together.”