Empowering our customers with affordable hearing solutions

14 June 2023

Here at Specsavers Audiology, we’re renowned for our commitment to high-quality expertise and products at unbeatable value for money.  

Did you know? Our exclusive Advance range of hearing aids are expertly crafted by manufacturers Sonova, Demant, and WS Audiology, and has garnered immense popularity among our partners and clinicians. 

The Advance range stands out due to its features and benefits, making it the preferred choice for our team to deliver optimal hearing solutions. Some key reasons our partners and clinicians rely on this range include: 

  • Cutting-edge technology: Our Advance range incorporates state-of-the-art technology that can automatically adapt to various listening environments. This advanced technology ensures optimal sound quality and reduces background noise, enhancing the listening experience for individuals with hearing loss. 
  • Personalization and customization: Our partners and clinicians understand that each individual has unique hearing needs. The Advance range offers a high level of customisation, allowing our team to tailor the settings and features of the hearing aids to match the specific hearing profile of each customer.  
  • Seamless connectivity: The Advance range is designed to seamlessly connect with smartphones, tablets, and other Bluetooth-enabled devices.  
  • Comfort and discretion: The Advance range prioritises comfort and discretion. The devices are designed to be sleek, compact, and discreet, making them comfortable to wear throughout the day. The ergonomic design ensures a secure fit behind the ear or within the ear canal, minimizing any discomfort for the wearer. 
  • Ongoing support and aftercare: To accompany the Advance range, our team provides customers with comprehensive aftercare services which include regular check-ups, adjustments, and maintenance.  Every purchase comes with a 4 year warranty and free aftercare within the first 12 months and a 90 day satisfaction period.
  • Reputation and trust: We understand that audiology professionals value the reputation and trust associated with the Specsavers brand. We have a strong presence in the audiology industry and are known for our commitment to delivering high-quality hearing care without sales targets and KPIs. This means our customers can be assured that our partners and clinicians are not trying to overcharge or upsell them. 

As an advocate for transparency and customer-centric care, Kathryn Launchbury, Professional Performance Manager at Specsavers Audiology, shares her thoughts on the success of transparency. 

“Specsavers Audiology offers a range of hearing aids, tailored to individual needs, budgets, and lifestyles. With a focus on accessible pricing and a commitment to eradicating hidden costs, our partners and clinicians make clinical decisions that are in the best interests of our customers.  

We have built a strong reputation for providing excellent care and value to our customers. Our customers deserve better than the industry’s traditional practices, such as postcode pricing, pressure to upsell, meeting KPIs and a lack of clarity regarding hearing aid costs. By challenging these practices and prioritising the needs of our customers, we aim to create a more transparent and customer-centric experience that makes a huge difference in people’s lives.” 

If you are interested in joining Specsavers Audiology as we set new standards for excellence, accessibility, and transparency in hearing care, contact Amanda La Ferla for all partnership opportunities on 0407 825 990 or Shelley Fenech for all employment opportunities on 0457 627 521 email anz.audiologyrecruitment@specsavers.com.