Divya Mukundan of our Coffs Harbour store is passionate about improving the lives of those in her community.
With a Bachelor’s degree in Speech & Hearing and her Master’s in Audiology, she is dedicated to improving the mental, emotional and physical health of her customers so that their quality of life improves.
Her desire to become an audiology professional began early in life.
Living in the vicinity of a Speech and Hearing Institute, she would see a lot of children with hearing disabilities attend rehabilitation programmes, and witness these children transform from being withdrawn, reserved and almost taciturn to cheerful, expressive, uninhibited, and confident children. These profound experiences were her inspiration for pursuing a career in Audiology, to ultimately brighten and bring a positive change in people’s lives.
“It is a deeply satisfying experience to help people experience and live life to the fullest, to enrich their lives in a myriad of ways, broaden their horizons and raise their aspirations. That’s what is meaningful to me!” she says.
Divya understands the multiple ways hearing loss affects people. She has seen it significantly diminish a person’s quality of life, lead to impaired communication, social isolation and withdrawal and psychological stress and overall frustration.
Consequently, she is tremendously proud to have the opportunity to give people the confidence to be right in the middle of all the activity and spend quality time with family and friends.
“Hearing aids aren’t just about hearing. By improving mental, emotional, and physical health, hearing aids improve a person’s quality of life and result in improved social, emotional, psychological and overall well being,” she says.
Fortunately for Specsavers, Divya made the move to become a Specsavers partner given the partnership model supported honesty, fair business practices, a sharp focus on customer support and satisfaction, plus it helped that Specsavers were very much a value-driven organisation.
She sums up her Specsavers experience this way:
“Great brands have great values and a grand vision! At Specsavers, along with my highly motivated and passionate team, I have the ability to reach the maximum number of people in and around Coffs Harbour, and provide customers with top-of-the-line products at unbeatable prices, all delivered with an unmatched customer experience. It doesn’t get any better than that!”